Welcome to Your Access Santa Cruz Portal

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We are introducing a new online Access Santa Cruz Portal for enhanced self-service options with the City of Santa Cruz. Whether you need to pull a building permit, check the status of a zoning request, pay a local business license, or report a neighborhood concern, the new Access Santa Cruz Portal brings all municipal services directly to you.  

What can you do on the new portal? 

We are introducing a new online Access Santa Cruz Portal for enhanced self-service options with the City of Santa Cruz. Whether you need to pull a building permit, check the status of a zoning request, pay a local business license, or report a neighborhood concern, the new Access Santa Cruz Portal brings all services directly to you. 

  • Apply for Permits
  • Search Public Records
  • Pay invoices
  • Request inspection
  • Request services

Get Started in 2 Simple Steps

  1. Register or Log In: Go to www.santacruzca.gov/AccessSantaCruz and create an account using your email address.
  2. Verify Your Profile: Complete a quick one-time identity verification. 

Need Help? We Are Here For You

Self-Help Resources

Access Santa Cruz - Registration (Video Tutorial) 

FAQs

Who needs an account?

Any applicant, property owner, project manager, contractor or design professional that will need access to the permit, inspections or other details of plans or permits.  It is best for all accounts to be created before the application is submitted to reduce delays in the process.

Can I apply for permits or submit plans in person?

As of October 7, 2026, all permits and plans must be submitted online. If you started the permit process before October 7, 2026, you are considered a Legacy Permit and may need to visit the counter to submit additional information.

What if I don't have internet access?

Public Wifi is available during business hours at all City facilities.  If you need access to a computer, there are public computers available at the Library located across the parking lot from City Hall.

I forgot my username and/or password.

Your username is your email address. If you enter your email address and click next you will see Forgot Password link on the screen. This will prompt you to reset your password. 

I'm not sure I have an account.

To see if you have an account, use the link on the Login or Register page. 

   

Contact Us 

For questions or assistance please contact AccessSantaCruz@santacruzca.gov.

 

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