Start Service
Customers are required to submit an application to open a service account. A non-refundable application fee of $65.00 (effective January 30, 2026) is charged to the first bill. Deposits are required only if there has been a previous history of default on an account. New service requests will be processed the same business day if received by 11:30 a.m. New service requests received after 11:30 a.m. will be processed the next business day.
Inside-City Forms
Inside-City Start Service Applications
(water-refuse-sewer service)
Outside-City Forms
Outside-City Start Service Applications
(water-only service)
Additional Forms
Inside-City Additional Forms
(refuse services)
Terminating Utility Service
Existing Utility Customers
Existing customers can update their preferred contact information using the SCMU Contact Information Update Form (This form cannot be used to change the financially responsible party on your SCMU account).
Rate Information